1) How much time it will take for my order to reach to my doorway?

We manage and maintain inventory of all products we sell on our website, we can assure that product will be dispatched within 24 working hours of placing your order. We are committed to delivered your product at your doorway within 4-7 days but at times due to unexpected conditions and delays, deliveries can take slightly longer time.

2) How can I track my order?

Just after you place your order, a confirmation mail will be sent to your given mail id. Once the order is ready at our end and dispatched from our storehouse, you will get email with details of your package tracking number and the link to track your order. On other hand , if you are a inscribed or registered user, you ma log into “My Account” segment of our website to view your order status, and you will get the current status and updates about your order.

3) Need information about the shipping charges?

There will be additional charges of shipping the product and they will be calculated on checkout and it will be as per the Pin-Code of your area and availability of courier services in your area, The shipping amount will be added to your total bill at the time of placing order. No shipping charges for order values above1200 INR.

4) What time of day will my order be delivered?

In most of the cases our courier partners will make sure that they call  you before delivering the package. From your end please make sure that you are available to take the calls, in case you failed to attend the call, after 3 failed attempts of delivery there will be an email reminder from our team to you to receive the order and after that , the product shall be returned to our storehouse.

5) What about ship to international locations?

Right now we provide services within India only.

6) Do you offer cash on delivery?

If don’t feel comfortable in making an online payment on aarogya-india.com, you can use the option Cash on Delivery payment mode. With COD you can pay in cash at the time of package delivery of the product at your address, without requiring you to make any advance payment online. Maximum value of your order  for a Cash on Delivery (C-o-D) payment is Rs 2500/- .  An additional Rs 60 COD charges are applicable if your order total is less than Rs 500.

7) How can I make payment  using a credit/debit card?

Credit cards

We at aarogyaindia accept payments made by using Visa, MasterCard and American Express credit cards.

If you pay using your credit card at checkout, you will need keep handy your card number, expiry date, three-digit CVV number. After putting these details, you will be redirected to the bank’s webpage on that you need to enter the online your secure password.

Debit cards

We at aarogyaindia accept payments made by using Visa, MasterCard and Maestro debit cards.

If you pay using your debit card at checkout, you will need to keep ready your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards).Then you will be redirected to your bank’s secure webpage for entering your online password (issued by your bank) to complete the final payment.

8) Why is COD not available to me?

Cash on Delivery (COD) facility is not given by our Courier partners at some serviceable pin-codes. Apart from this, COD option is not available on some of our products which we listed on our website. So may be based on your location and your choice of Items, COD facility may not be available to you. In these cases, you can opt for payment via Net Banking or Credit/Debit Card.